Privacy Policy

1. Introduction

nk444 ("we", "us", or "our") operates the website nk444.ws and is committed to protecting the personal information of all registered players, visitors, and prospective members in Bangladesh. This Privacy Policy sets out in detail how we collect, use, disclose, store, and protect information about you.

By accessing or using any feature of nk444, including cricket betting, live casino, slots, jackpot games, or any promotional offer, you consent to the collection and use of your information as described in this document. If you do not agree with any part of this policy, we respectfully ask that you discontinue use of the platform.

2. Information We Collect

We collect personal information when you register an account, make deposits or withdrawals, interact with customer support, or use any feature of the nk444 platform. The categories of personal data we may collect include:

• Identity data: full name, date of birth, national ID number, and a copy of a government-issued identification document for KYC verification purposes.
• Contact data: email address, mobile phone number, and your present address within Bangladesh (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, or other regions).
• Financial data: bKash, Nagad, Rocket, or Upay mobile wallet numbers; Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, or Sonali Bank account details where applicable; transaction history including deposits, withdrawals, and bonus redemptions.
• Technical data: IP address, browser type and version, device type, operating system, and time-zone set to Bangladesh Standard Time (BST, UTC+6).
• Usage data: pages visited, games played (including cricket, slots, and crash games), betting history, session duration, click-path data, and feature interactions.
• Communication data: messages sent to our support team, emails, and feedback submitted through the platform — retained for service improvement and compliance purposes.

3. How We Use Your Information

nk444 uses your personal data only for legitimate, specified purposes. We do not process your data in ways that are incompatible with those purposes. The primary reasons we use your information are:

• Account management: to create, verify, and maintain your nk444 account, and to enable secure login and session management.
• Transaction processing: to process deposits and withdrawals via your chosen local payment method, and to maintain accurate financial records for your account.
• Responsible gaming: to monitor gaming activity, identify patterns that may suggest problem gambling, apply self-exclusion measures, and enforce platform age restrictions for users aged 21 and above.
• Platform improvement: to analyse usage patterns, improve game selection, resolve technical issues, and develop new features that better serve our Bangladeshi players.

4. Legal Basis for Processing

nk444 processes your personal data under the following legal bases: (a) Contractual necessity — processing is required to provide you with the services you have signed up for, including account registration, deposits, game access, and withdrawals; (b) Legitimate interests — processing that enables us to prevent fraud, secure the platform, improve our services, and communicate relevant updates to our players; (c) Consent — where you have explicitly agreed to receive marketing communications or allow optional data processing activities, which you may withdraw at any time.

We will never use your data for purposes beyond those stated in this policy without first notifying you and obtaining your explicit consent where required.

5. Cookies and Tracking Technologies

nk444 uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience. Cookies are small text files placed on your device when you visit our website. We use the following types:

• Strictly necessary cookies: required for core platform functionality such as login sessions, account security, and payment flows — these cannot be disabled.
• Analytical cookies: used to measure how users interact with the site, which pages are visited most, and where errors occur — helping us improve overall platform quality.
• Preference cookies: remember your language choice, currency display, and other personalisation settings so you do not need to re-enter them on subsequent visits.

6. Data Sharing and Third Parties

nk444 does not sell or rent your personal data to third parties. However, in order to deliver our services effectively, we may share limited and necessary information with carefully selected service partners, including: payment processors (bKash, Nagad, Rocket, Upay) who facilitate your deposit and withdrawal transactions; identity verification providers who assist with KYC compliance; fraud prevention and cybersecurity firms who help keep the platform safe; and technology infrastructure providers who host and operate the nk444 platform.

All third-party partners are contractually obligated to process your data only as directed by nk444 and in accordance with applicable data protection standards. They may not use your data for their own independent purposes.

7. Data Retention

nk444 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. Our general retention guidelines are as follows:

• Active account data is retained for the full duration of your account's activity on the nk444 platform.
• Transaction records and financial data are retained for a minimum of 5 years following the last transaction, for compliance and audit trail purposes.
• KYC identity documents are retained for the period required by applicable anti-money-laundering and know-your-customer obligations, typically 5 years from the date of the last transaction.
• Marketing consent records are retained until you withdraw consent or for 2 years of inactivity, whichever comes first.

8. Security Measures

nk444 takes the security of your personal data extremely seriously. We implement a range of technical and organisational measures designed to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, strict access controls limiting who within nk444 can access personal data, regular security audits and vulnerability assessments, and monitoring systems designed to detect and respond to unusual activity patterns.

While nk444 takes every reasonable precaution to safeguard your data, no online system can guarantee absolute security. In the unlikely event of a data breach that may affect your rights, we will notify you promptly in accordance with our obligations.

9. Your Rights

As a registered user of nk444, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our team at [email protected]:

• Right of access: you may request a copy of all personal data we hold about you at any time.
• Right to rectification: if any of your personal data is inaccurate or incomplete, you have the right to request correction.
• Right to erasure: in certain circumstances, you may request that we delete your personal data, subject to our legal retention obligations.

We will respond to all verified data rights requests within 30 days of receipt. In complex cases this may be extended by a further 30 days, of which we will notify you in advance.

10. Children's Privacy

nk444 is strictly an adult platform. Our services are available exclusively to individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal data relating to persons under the age of 21.

If we become aware that personal data has been collected from a person under 21 without appropriate parental or guardian consent, we will take immediate steps to delete that information from our records and close the associated account.

11. Marketing Communications

With your consent, nk444 may send you promotional communications about new games, welcome bonuses, seasonal offers (such as Eid specials, Pohela Boishakh promotions, or BPL cricket season bonuses), and platform updates via email or SMS. We will only send marketing communications where you have opted in to receive them.

• You may unsubscribe from marketing emails at any time by contacting [email protected] with the subject line "Unsubscribe".
• Opting out of marketing communications does not affect the delivery of transactional messages such as deposit confirmations, withdrawal notifications, or account security alerts.
• All marketing content sent by nk444 will clearly identify nk444 as the sender and include a straightforward way to opt out of future communications.
• We do not share your contact details with third-party advertisers or affiliate networks for the purpose of sending you their marketing materials without your explicit prior consent.

12. International Data Transfers

nk444 may process or store data on servers located outside Bangladesh. Where such transfers occur, we take steps to ensure that your personal information receives an equivalent level of protection to that which it would receive in Bangladesh, through the use of contractual data protection clauses with our service partners.

By using nk444, you acknowledge and consent to the possible transfer of your personal data to servers outside your country of residence for the operational purposes described in this policy.

13. Changes to This Privacy Policy

nk444 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an on-platform notification. Your continued use of nk444 following the publication of any revised Privacy Policy constitutes your acceptance of those changes.

14. Contact and Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way nk444 handles your personal data, please contact our privacy team in writing at [email protected]. We take all privacy enquiries seriously and will respond within 48 hours on business days.

nk444 is committed to being your trusted gaming partner in Bangladesh. Protecting your data is not just a legal obligation — it is a core part of how we earn and keep your trust.